Saving Money on Appliances at Best Buy
In my recent kitchen renovation where I replaced the white appliances with stainless steel appliances (after realizing that the fridge would be too small for frozen meals for a family of three), I shopped around online for exact measurements of the fridge that would work for the small space in the 450 square foot apartment.
It had to be a counter top style fridge (not too much of a depth) otherwise I couldn’t reach the cabinets beside the fridge. It also had to be tall and not too wide. Therefore online perusing was helpful for me to find the exact fridge with measurements that would fit the space. After doing my research, my conclusion was that it was best to get the appliances at Best Buy, and to do it in person, which unfortunately meant heading to the store and talking to people, which my introverted self would prefer not to do. Alas, I ponied up and went to Best Buy and I must say it was a good experience, especially with the customer service representative I had who seemed very knowledgable about her appliances.
Just FYI, I did not receive any compensation from Best Buy for writing this, I just wanted to share with you all that there was a price match guarantee and that you can actually negotiate with them!
buy at least 2-3 appliances at best buy
I’m not sure if it was because I bought a fridge, a stove, an over the range microwave, and a dishwasher, but it seemed to be the magic amount to have lower prices offered to me. I actually had no idea that I could haggle or negotiate with Best Buy for lower appliance prices (because you know, that’s what I love to do) but the customer service representative seemed to just offer it to me.
I didn’t buy very fancy appliances (just bought GE brand) for the stove and the over the range microwave, because I plan on selling or renting out the condo in a few years.
use best buy’s price match guarantee
Best Buy has a price match guarantee that will beat any advertised same appliance (at online retailers, like Amazon too and with print advertisements).
Best Buy honours this within 30 days of purchase and you can also have it honoured before you make the purchase too.
Initially I found a lower price for the stove online but the company was in Ontario (I am in British Columbia) and apparently the shipping fees would be an increased price and higher than the price match so they were not able to honour that. I was a little miffed, but they were able to reduce the price on something else so that it would be similar in savings in total. On their website it does say that the total price must include shipping etc. as well so even though I was miffed for a non-valid reason, they were still able to help the customer feel more satisfied.
Even with a stove that she recommended (the one I found online was unavailable), just before she was about the ring the purchase up, all I did was Google the product number of the stove online and then I found a lower price and showed it to her on the spot. Then she immediately matched the price.
sign up for best buy reward zone
Best Buy (like other major retailers) has a points program called the Best Buy Reward Zone Program. Although it’s not much, I was able to get $35 in Reward Certificates to be used at Best Buy next time I go there (although the time frame to use the Reward Certificates is about 6 months). That’s about 1% return as I spent roughly $3200 on new appliances. If you combine this with a credit card that gives you 2% cash back, let’s say, the MBNA World Elite MasterCard, that adds up to a total of $100 in savings! Not too shabby, right!
be nice to the customer service rep
The key to negotiation with customer service representatives is to be nice (but firm).
Because of this, I was able to save about $464 additionally (combined with the competitor’s price match discount).
There was a stove that I wanted but they didn’t have it available (even though online it said it was available). She was able to give me a nicer model for the same price as the stove I wanted, without any hassle.
resist the upsell
Although the customer service representative was great and super nice, of course they are probably trained at up selling the appliances- to make you doubt your decision and quickly buy something more expensive on the recommendation because of her expertise. She recommended a more expensive dishwasher, to the tune of $100 more, because it would be quieter. I was happy with the dishwasher and don’t really care whether it is loud or not. As long as it gets the job done I’m happy… that and it has a stainless steel exterior, haha.
MSN has an article on 27 more ways to save money at Best Buy if you are interested.
Readers, have you had experience negotiating with Best Buy for appliances?